XENORITHALUX Money Back Guarantee Policy

At XENORITHALUX, customer satisfaction is our utmost priority. We are committed to providing high-quality products and services to our valued customers. If for any reason you are not completely satisfied with your purchase, we offer a straightforward and transparent money-back guarantee policy.

Eligibility Criteria

• ✔ Products must be returned within 30 days from the date of delivery.
• ✔ Items must be unused and in their original packaging with all tags intact.
• ✔ A valid proof of purchase from XENORITHALUX is required for all returns.

Return Process

To initiate a return, please follow these steps:

• Contact our customer service team at support@xenorithalux.com to request a return authorization.
• Securely package the item(s) in the original packaging.
• Include the return authorization and proof of purchase.
• Ship the package to the return address provided by our support team.

Refund Policy

• ✔ Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• ✔ Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.

Non-Refundable Items

Some items are non-refundable, including:

• ✘ Gift cards
• ✘ Downloadable software products
• ✘ Items marked as final sale

Contact Information

If you have any questions or require further assistance, please do not hesitate to reach out to our friendly customer service team at support@xenorithalux.com or call us at (555) 123-4567.

Thank you for choosing XENORITHALUX. We appreciate your business and look forward to serving you again.